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Return Policy

Product may be returned for refund, less 10% processing fee and the shipping cost by:

1.  Calling for Return Authorization Number(RA#) within 30 days of delivery.

2.  Returning product(s) to SupportsUSA within 30 days after delivery.

3.  Returning the product in the original package, in clean, new, and unused condition. (products returned without original packaging may be subject to a restocking fee or may be refused a refund)

4.  The customer is responsible for shipping costs.

Some products may have been delivered to you from regional warehouses,
however the correct address to return items is our main location:

OrthoPlex- Returns
4110 Oberlin Way
Addison, TX  75001
Call 972-701-8864    or   Email cs@orthoplex.com